Island Beauty Home

Product Q & A + Feedback

If you would like to ask a question or give some feedback about our products please email: merryn@islandbeauty.co.uk

Feedback:
Congrats on such an excellent service and no-nonsense site. My wife asked me about what skin products had some scientific evidence to support them. I got a bit interested in the challenge of finding out (as there's so much dodgy information put out by the bigger companies. Naturally my investigations led me to your site.

excellent work! (A+) ;)

Matt, AU

Q: What would be the best anti aging system I could use for my skin long-term? I already use your £34 moisturizer. I do have to work to a Budget though!
Thank you

Catherine, UK

A: Hello Catherine

If you are working to a budget you have definitely come to the right place! The Face Cream with Matrixyl 3000 is the best you can get for wrinkles and I have noticed that you have been buying this for some time now. I think the only thing that I would recommend adding to your routine is hyaluronic acid serum. Apply this before the face cream and it is probably all you need to moisturise, protect, repair and keep wrinkles at bay. The HA serum acts as a mask protecting your skin from exposure to the elements wherever you are in the world. These 2 products work very well together....... I know this because I have been using them for the past 7 years!

If you need a cleanser AHA BHA exfoliating cleanser would be used after washing your face. This is good for cleaning the pores to prevent black/whiteheads or skin eruptions such as acne/spots.

Idebenone is used to repair collagen tissue very much like matrixyl 3000 does (you already use matrixyl 3000 in the Face Cream). If you are happy with the Face Cream my advice would be to stick with that. Idebenone would be an alternative to try if the other isn’t working.

If you want high protection from the cold and wind, SPF 50 cream could be applied just before going out or under makeup. This cream works as a sunblock or protection from cold winds.

Hyaluronic Acid Gel is a thicker consistency to the serum which is the one to move onto from 45+

Hope this helps but please do not hesitate to contact me again if you need further information.

Q: Hi
I love your products .. so many people have been telling me how good I look and I can only put it down to you. I have just received my shipment of latest lotions and potions. I bought the Vitamin C serum and the AHP8 and some face cream. Can you please tell me should I use both the serums at the same time or alternate one at night one during the day?

Thanks
Debbie, AU

A: Hello Debbie

Sooooooooo glad you love the products, your email made my day!

The Vitamin C Serum revitalises your skin like a toner but it is more potent. Being cautious I would only use this every second day on clean skin just once either in the morning or at night. The serum may sting at first but your skin will soon get used to it. Use the Face Cream after as it has soothing moisturising properties (hyaluronic acid) in it.

The Face Cream already has some Argireline (AHP8) in it so it would not be wise to use this cream at the same time as AHP8. Like you suggested why not alternate and use one in the morning and the other at night. The Face Cream is particularly good at reducing fine lines and wrinkles and is also a good moisturiser. The AHP8 is excellent for relaxing frown lines and face muscles but you may feel the need for a light moisturising cream after.

Hope this helps and please contact me anytime if you have any questions.

Q: Hello, I'm looking at your list of products and would like to get some eye cream but not sure which one to buy. Would you be able to give me some guidance?  Thanks.
Kim, AU

A: The Eye Cream with Matrixyl 3000 is for fine lines and wrinkles

the Haloxyl Gel is for dark circles

and the Eyeliss Eye Cream is for puffy eyes.

Feedback:
The factor 50 worked a treat and now my husband is using it!
Diana, UK

Feedback:
Mum has received her cream and is delighted.  She has written you a card which you should receive shortly.

Many thanks
Jane, UK

Feedback:
Seriously impeccable. I love your company.

Adam, UK,

Feedback:
Hi Merryn, just to let you know that I am really pleased with the product. Very light and soothing and best of all no watery eyes as with many eye creams! Kind Regards, Julie, UK

Feedback:
Thought I had better top up the stocks prior to leaving for Australia.  Must say I find the exfoliating serum excellent.

Kind regards
Di, UK

Feedback:
My mother and I both love your products. Just to let you know that the new SPF50 was a great success on our trip and to thank you very much for your wonderful products and customer service.

Best wishes
J&J, UK

Q: I'm looking for a little advice on your new products.  I usually use the HA serum in the morning followed by face cream with matrixyl and argireline and at night after AHP8 serum.  Now I see you have an Idebenone night cream, a Matrixly serum and an AHA BHA exfoliating cleanser - I adore the HA serum which I am almost out of which prompted me to look at your website to place an order and have now totally confused myself.  In Oz it was necessary to always wear a sunblock to protect against the sun and here in the UK I need the same protection from the cold winds. Perhaps this will give some indication of skin type.

I look forward to hearing your comments.

Dee, UK

A: The HA Serum and the Face Cream (which has matrixyl 3000 and argireline) are probably all you need to moisturise, protect, repair and keep wrinkles at bay. The HA serum acts as a mask protecting your skin from the windy elements wherever you are in the world. These 2 products work very well together....... I know this because I have been using them for the past 7 years! 

The AHA BHA exfoliating cleanser would be used after washing your face. This is good for cleaning the pores to prevent black/whiteheads or skin eruptions such as acne.

Idebenone is used to repair collagen tissue very much like matrixyl 3000 does (you already use matrixyl 3000 in the Face Cream). If you are happy with the Face Cream my advice would be to stick with that. Idebenone would be an alternative to try if the other wasn’t working.

If you want high protection from the cold and wind, SPF 50 cream could be applied just before going out or under makeup. This cream works as a sunblock or protection from cold winds.

Hope this helps, but if you have further questions, please do not hesitate to contact me again.

Q: Hello!
I was wondering which product you would recommend to help with pigmentation and scarring . I am currently using ASAP skin are with Vit c serum, however I still find my skin to be quite pigmented with blackheads.

 

A: The best exfoliator/cleanser we have is AHA BHA, click here to view the details. Compare the ingredients with the ASAP cream and you may think it is worth a try. It is very soothing and makes your face clean without feeling tight and dry. If you want Vit C, we sell this as well and the 2 products do work very well together.

Thank you for your interest in Island Beauty products.

Feedback:
Dear Island Beauty,
I have just ordered 3 items with you: HA serum, moisturiser and eye cream. It has been so interesting to read all your input on Shopping Telly and I really appreciate your wisdom. I am a member of ST (Tudor Rose) and I feel your scientific knowledge and good sense have been so valuable in a a balanced approach to spending yet getting good skincare. Thank you so much. I will post eventually when I've had time to use and evaluate but I also look forward to spending some time reading and digesting all you have to say on the your own website. What an asset it is to know you and you are so generous with your time and replies. I hope the spin off does well for you. Thank you and love Brenda

 

Feedback:
Hello,
Just wanted to say that I LOVE the HA serum.  I am already seeing results using it once a day (am finishing off another serum in the AM) - skin looks much more radiant and plumper!   Much better than that pricey Philosophy serum I got in a TSV that doesn't seem to do much in my opinion. 

Super speedy delivery as well and great packaging.  Will definitely be re-ordering when I'm close to running out.Thanks so much Julie

Feedback:
Hi, I just received the package. I just tried the products and they feel nice  - my skin feels smooth and a bit tingly! I will let you know how I get on.Thank you for the prompt service.By the way, have a look at my site www.thechimachine.co.uk The Chi is great for circulation (clinically trialled for lymphoedema)  - The Far Infra Red HotHouse is also helpful for skin - Leslie Kenton's book has a whole chapter devoted to FIR. Best wishes, Nicola

 

Feedback:
Hello,  My Hyaluronic acid serum arrived today, I can't believe what fabulous service you give and will be posting on shoppingtelly to tell everyone else.Thank you very much. Love Dawn xx

 

Feedback:
Hi there,I just wanted to send you a quick message to say thank you for the HA Serum that I ordered.I have been using it for 5 days now and it is a brilliant product!I have tried other forms of hyaluronic acid as your is the best!I will definately be ordering fom you in the future and recommending you to my friends.It is really refreshing to find a product that is affordable for everyone and that actually works!I now feel I have been ripped off by other companys charging ridiculous prices for there products!Many thanks once again and congrats on producing a fab product so that mormal people earning normal wages can afford!sara

 





 

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